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Last Updated: 02/13/2024
in Integrations and Add-Ons API This article provides information on the Issuetrak RESTful API, including important points to keep in mind and instructions on where to locate the documentation and installation files.
Introduction
Why might you want to use our AP...
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The main survey page displays a list of all surveys. All surveys are always in one of three states: Design , Open , or Closed . When a survey is first created, it is in Design mode while the owner creates the survey. Once a survey is ready to l...
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Last Updated: 05/15/2024
in Getting Started General When using Issuetrak, the look and feel of the site are important as it helps provide additional information or better expresses the usage and usability of the site for your users. Whether this is the login screen having additional text or ima...
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When using and configuring Issuetrak, administrators can choose how their users can authenticate based on multiple criteria and the needs of their organization. To facilitate this, Issuetrak supports multiple authentication methods.
There are t...
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Issuetrak Webforms Requirements
release date: 5.30.2019
Issuetrak's Webforms integration requires several conditions to be present, but there are differences between the deployments for Premise and Cloud customers. Below we wi...
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Bookmarks are a feature in Issuetrak that allows you to save and revisit almost any page in the product (subject to visibility restrictions and your permissions ) with a single click.
Adding Bookmarks
You can add the curren...
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The Asset Management module has several options that you can use to import configuration information from PCs and Macs. Additionally, if your organization uses Google's mobile device management, it is possible to get audits from mobile devices, ...
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Last Updated: 06/23/2022
in Getting Started DeploymentAll of the information about the latest version of Issuetrak in one place.
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Attachments are files that can be uploaded to various areas in Issuetrak, including issues. This feature allows you to add supporting information to issues and knowledge base articles, as well as other areas of the product.
When attachments are...
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The Knowledge Base (KB) is an online library for storing and retrieving useful information and reference materials, such as company policies, procedures, and forms; how-to guides; answers to Frequently Asked Questions (FAQs); and known solutions t...