Implementation Session 6 Agenda

In this session, we’ll explore the many reporting options available in Issuetrak. You’ll learn how to create custom reports and schedule them for automatic delivery. We’ll also review built-in features like the Dashboard and Summary Reports, which help visualize trends and key metrics to support informed decision-making and excellent service.


Reporting


Key Takeaways

After this session, you should be able to:

  • Create customized reports
  • Schedule reports
  • Personalize the Dashboard Configuration

Additional Information:


How-To Videos

To see a demonstration of how to create and run a Custom Report, click the Continue button to start the presentation below.

Creating and Running a Report

To see a demonstration of how to create a Saved Search, click the Continue button to start the presentation below.

How to Create a Saved Search

To see a demonstration of how to run a Summary Report, click the Continue button to start the presentation below.

How to Run a Summary Report

To see a demonstration of how to create a Scheduled Report, click the Continue button to start the presentation below.

How to Create a Scheduled Report

To see a demonstration of how to configure your Dashboard, click the Continue button to start the presentation below.

How to Configure Your Dashboard

To see a demonstration of how to use the Issue Hub, click the Continue button to start the presentation below.

How to Use the Issue Hub