API

This article provides information on the Issuetrak RESTful API, including important points to keep in mind and instructions on where to locate the documentation and installation files.   Introduction Why might you want to use our AP...

If you're actually interested in learning about Issuetrak's second-generation API v2, then you should read this article instead. Issuetrak provides the means to deploy the API via either the Issuetrak Deployment Utility (IDU) or t...

Overview For additional protection against breach of sensitive data, customers may wish to encrypt the database connection information contained within the Issuetrak API’s web.config file. For the encryption process, a tool provided by ...

The Issuetrak API requires specific, custom authorization headers to be added to each HTTP request targeting an API operation endpoint. The following custom authorization headers must be defined. Issuetrak API Authorization...

Swagger is a RESTful API Documentation Specification that describes and documents Application Programming Interfaces (API). From the swagger.io site documentation: The Swagger specification defines a set of files required to describe such an...

The Issuetrak API is a RESTful API that uses the HTTP protocol as the primary transport infrastructure both to invoke and API operation and to transmit the response from an API operation back to the API consumer. As such, the API is platform-agnosti...

The following steps can be used to help provide more feedback when encountering API problems such as "Authorization Failure" on API procedures or within the Swagger UI. Your site must be on a minimum version of Issuetrak 11.4.1 in order fo...