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This article concerns the Blocked Attachments setting for incoming email. If you are actually looking for the ability to block potentially risky files from being uploaded to your site, then please see " About the Features Screen " or " Securi...
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Last Updated: 10/28/2025
in Administering Issuetrak
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Attachments are files that can be uploaded to various areas in Issuetrak, including issues. This feature allows you to add supporting information to issues and knowledge base articles, as well as other areas of the product. This article mainly conce...
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Last Updated: 10/28/2025
in Getting Started Pre-Deployment System requirements for the latest release of Issuetrak.
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Issue Statuses
There are two Issue Statuses: Open and Closed. Issue Statuses are inherent to the system and do not require any additional steps to be activated. Many features like Automation and Dashboard are issue status dependent....
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Last Updated: 10/28/2025
in Getting Started General The Features page allows you to activate additional features on your site. Only features included in your license can be activated. However, you may evaluate or add other Features at any time by requesting an updated license from our Technical Sup...
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The following series of options in the Security section allow you to either enhance or reduce the security of your Issuetrak site. It is important to note that some of these enhancements may reduce the functionality of the browser, causing potential...
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Last Updated: 10/27/2025
in Trust Center Terms of Service Download
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Last Updated: 10/27/2025
in Trust Center Terms of Service This article contains the terms our Cloud customers agree to when they begin using our service.
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Last Updated: 10/27/2025
in Trust Center Terms of Service Download
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