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This article describes what is needed to get your instance of Issuetrak working with Zapier.
Ensure that you are on the Correct Version of Issuetrak
If your Issuetrak instance is hosted in the cloud by Issuetrak, then you do not need t...
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Once a survey has a completed response, there may be a need to filter the responses by different criteria or the need to export data to be organized into a different format, such as charts or graphs, to allow for reporting.
There are 2 methods ...
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The Dashboard is a user-specified display of at-a-glance statistics regarding open issues. A user must have Dashboard permissions within their Menu Options / Pages Allowed to view the Dashboard. If Issue Classes are enabled, selecting a Clas...
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Last Updated: 07/09/2025
in Getting Started Deployment Introduction
This article is intended to assist the Issuetrak administrator with using the Issuetrak Deployment Manager (IDM) to deploy a new production installation of Issuetrak. If you're looking for instructions on how to deploy a ...
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Last Updated: 06/17/2025
in Trust Center General In any given application, there are multiple levels, methods, and implementations of security. Issuetrak is no different. From web traffic to connection strings to user credentials, there are different security mechanisms at work in different areas ...
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Issuetrak offers integration with Microsoft Entra ID via the Identity Management area of the product. The advantages of utilizing Entra ID with Issuetrak are very similar to those from using AD Federation Services:
Issuetrak never has the u...
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The Issuetrak License Update Utility is exactly what it sounds like: A utility to update your Issuetrak license. Its purpose is to allow for license changes on legacy (Pre-16.0) Issuetrak sites without the need to distribute, enter, or track license...
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This article goes over the prerequisites for using the Active Directory (AD) LDAP integration in Issuetrak.
Verifying AD information
Organizations within Issuetrak are generally used to represent companies and / or companies’ customers...
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Last Updated: 06/17/2025
in Getting Started General The optional Tasks feature allows you to set up discrete actions and / or a consistent workflow required for the resolution of an issue. Tasks may be added individually or with a Task Group during the submission of an issue or at any time in the i...
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Last Updated: 07/25/2025
in Getting Started Pre-Deployment The Issuetrak Deployment Manager (IDM) is the graphical interface for deploying Issuetrak. The IDM provides a friendly wizard-style front-end, to help walk through the steps needed to deploy a new or change an existing Issuetrak installation.
T...