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Release notes for the latest version of Issuetrak.
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Last Updated: 03/11/2024
in Integrations and Add-Ons API
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Last Updated: 06/06/2023
in Getting Started Pre-Deployment
System requirements for the latest release of Issuetrak.
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Last Updated: 07/11/2022
in Using Issuetrak General
The process of creating and submitting an Issue can vary based on how your Issuetrak site is configured.
To submit a new Issue:
Click the New Issue button at the top of the left-hand menu. The Submit Issue screen will then appear. ...
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Last Updated: 05/01/2023
in Trust Center Terms of Service
This is the landing page for the Terms of Service for all of our customers.
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Last Updated: 01/18/2022
in Using Issuetrak General
With Single Sign-On (SSO)
If Issuetrak has been configured with SSO, you should not normally be prompted for login credentials. If you do receive a login prompt with an Issuetrak site using SSO, use your credentials for your Organization'...
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Introduction
This article is intended to assist the Issuetrak administrator with using the Issuetrak Deployment Manager (IDM) to upgrade an existing installation of Issuetrak. The IDM provides a graphical wizard interface for upgrad...
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The Dashboard is a user-specified display of At-A-Glance statistics regarding open issues. A user must have Dashboard permissions within their Menu Options / Pages Allowed to view the Dashboard. If Issue Classes are enabled, selecting a Cla...
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Users with the appropriate permission can change the “Submitted Date” while submitting an issue. This article provides an explanation of the difference between the "Submitted Date" and "Entered Date."
Entered ...
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A site ID is a unique identifier that is used to validate your license, as well as distinguishing each running instance of Issuetrak from all others. Additionally, site IDs are also used as a mechanism to distinguish production sites from test sites...