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Release notes for the latest version of Issuetrak.
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Last Updated: 03/26/2025
in Getting Started Pre-DeploymentSystem requirements for the latest release of Issuetrak.
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Last Updated: 05/01/2023
in Trust Center Terms of ServiceThis is the landing page for the Terms of Service for all of our customers.
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Last Updated: 12/19/2024
in Integrations and Add-Ons API
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Last Updated: 01/27/2025
in Using Issuetrak General With Single Sign-On (SSO)
If Issuetrak has been configured with SSO, you should not normally be prompted for login credentials. If you do receive a login prompt with an Issuetrak site using SSO, use your credentials for your Organization's id...
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Last Updated: 03/12/2025
in Administering Issuetrak
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Last Updated: 11/13/2024
in Getting Started
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Users with the appropriate permission can change the “Submitted Date” while submitting an issue. This article provides an explanation of the difference between the "Submitted Date" and "Entered Date."
Entered Date
This is the “actual” d...
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Last Updated: 08/30/2024
in Using Issuetrak General The process of creating and submitting an Issue can vary based on how your Issuetrak site is configured.
To submit a new Issue:
Click the New Issue button at the top of the left-hand menu. The Submit Issue screen will then appear. ...
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The Billing Module gives you the ability to add multiple line items to an issue to represent Product and Service charges against an issue. For service companies, this results in an ability to record charges for services provided and to charge for m...