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Created On: 08/03/2018
in Getting Started Deployment All of the information about the latest version of Issuetrak in one place.
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Created On: 08/03/2018
in Integrations and Add-Ons API If you're actually interested in learning about Issuetrak's second-generation API v2, then you should read this article instead.
Issuetrak provides the means to deploy the API via either the Issuetrak Deployment Utility (IDU) or the Issue...
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Created On: 08/03/2018
in Getting Started General Introduction
Issuetrak is designed with a variety of configuration and customization options that allow you to shape its user interface according to your current operation and user base. It is also designed for long-term scalability s...
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Created On: 08/03/2018
in Getting Started Deployment Now that your site is deployed, you have the opportunity to do some post-deployment configuration of the site. All of the steps below are optional, and you will need to use your best judgement on whether following them will benefit you.
You can fin...
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Introduction
This article is intended to assist the Issuetrak administrator with using the Issuetrak Deployment Manager (IDM) to upgrade an existing installation of Issuetrak. The IDM provides a graphical wizard interface for upgrad...
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Created On: 08/03/2018
in Getting Started Deployment Introduction
This article is intended to assist the Issuetrak administrator with using the Issuetrak Deployment Manager (IDM) to deploy a new production installation of Issuetrak. If you're looking for instructions on how to deplo...
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Everything a user can do within the system is determined by permissions and their End User / Agent designation. User Templates are a predefined set of menu options and End User permissions that the system uses to create new user records.
The ...
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The optional Projects feature is a mechanism through which you can group related issues together that share common goals. You can define Project Members who have access to view the project and its progress, as well as a Project Manager who has respo...
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The Issuetrak Deployment Manager (IDM) is the graphical interface for deploying Issuetrak. This tool replaced the installer provided in previous releases. The IDM still provides a friendly wizard-style front-end, but it contains several enhancements...
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Permissions control what users can do or access within Issuetrak. With over 50 permissions available, it can be challenging to understand what separate permissions do and how to best manage them. These guidelines are meant to assist you in managing ...